Request For Feedback

liakelly

Hi there! I know you're busy with other lines of communication that have to do with Lookmovie, but it's been 12 days since anyone has gotten feedback here on requests &/or issues. Could someone please provide feedback on recent requests? It would be greatly appreciated, and I'm sorry to be a pest!!

AutoMax

Perhaps more uploaders need to be onboarded to keep pace with the growing community?

liakelly

AutoMax Afaik, Morti is the only one who provides regular feedback here on the forum with regard to torrents being found or not and whether a title can be added, and he's generally on more frequently, so this is an unusually long absence. There may be others, but Morti is the only one I'm aware of. I'm just trying to reach out to see what's what, because some of the natives seem to be getting a little restless.

AutoMax

liakelly Yes we are all extremely concerned about Morti because he has not been online for 13 days according to his profile. That is very alarming! There must be at least one other person involved in this project as new uploads are appearing on the site daily. Perhaps the person in charge of this community will hire you to upload new content as you seem to be generally available here to get work done.

liakelly

AutoMax I have no idea how the company is structured, and while I appreciate the vote of confidence, I'm really only on here all the time because (a) I have no verifiable social life beyond the net due to my constellation of anxieties & circadian rhythm disorders, (b) I love movies & TV to the point of obsession, and (c) I like to research & look up info for others who share my obsession.

We don't really know what's going on behind the scenes, so I wouldn't want to presume or jump to conclusions about anyone or anything. I realize delays are frustrating, but it's always possible the different series in question may be suffering from issues other than a LM personnel standpoint.

AutoMax

You seem perfect for a task like this as the net never sleeps. Actually we do know certain things, such as about a week ago few items were being uploaded, only the most popular shows. Now suddenly most everything is up to data again. We also know this is around the same time Morti has gone missing! Is Morti still among the living? Was there a dispute perhaps about the subscription fees and Morti got axed? We may never know the truth but what we do know is Morti is not here to answer for himself. I seriously hope you get your circadian rhythm straight, but since uploading content is a 24 hour job, maybe that is your superpower? Time will tell how this all plays out in the end.

liakelly

AutoMax As you said, time will tell. For now I'm just hanging out here and trying to keep the status quo.

AutoMax

liakelly If Morti was brutally murdered over subscription fees or some other financial dispute with admin, then it's safe to say the status quo here is dead. We have now crossed the 14 day or 2 week threshold since Morti was last seen alive here. The silence from admin is deafening.

liakelly

AutoMax Admin tends not to routinely post here much, though, anyway, so I wouldn't put a tremendous amount of stock in that.

morti

liakelly
sorry guys, for the late reply. We have replied them all.

AutoMax

liakelly Yes Morti is alive! For a minute I was thinking Morti outlived his expiration date but now it looks like he is back in business! 😅

liakelly

AutoMax See there? All's well that ends well.

AutoMax

liakelly Spoke too soon! Morti is missing in action yet again. Not sure how the site can continue with delays like these. 😢

liakelly

AutoMax There's never been a time where Morti has been on here every day. It's usually around every 5 days or so, so I wouldn't expect daily feedback. If you've got concerns, maybe try checking in with their Telegram channel at https://t.me/LookMovieQA, as there may be more information/discussion on your concerns there.

AutoMax

liakelly Hello Lia, I cannot imagine neglecting a community for five days or more. I've done some admin work of my own over the last several decades and have never left any community but for a few minutes here and there to sleep with mouse and keyboard in hand. Right now I am currently between projects. No, I do not have a cell phone, I just borrow other people's devices when I visit the internet. Now that I know how this community is operated, I'd be lying to say I'm not freaked out by the lack of concern for user satisfaction. 😢

morti

AutoMax
We understand your concerns, but due to the large number of requests and reports, the process is taking more time and effort than expected.

AutoMax

Rule one, never use the word "but" in customer service to justify a problem. Simply hire some more manpower, problem solved. 👍

morti

AutoMax
Thanks for advise.